HR Advisor/Payroll Specialist

We are looking for a confident HR Advisor/Payroll Specialist to join our HR team. You will actively support the business by providing an effective and professional HR service to all Line Managers and Employees. You will provide support to the HR team and have full responsibility for processing the company payroll (through a managed service provider).

You will be part of a lively HR team and will report to the HR director. You will collaborate with and support the HR team and all areas of the business as well as external contracts such as our payroll provider.

Perks you'll enjoy

Salary – £30,000 to £35,000 per annum
Company pension, life insurance and sick pay
Cycle to work scheme
Monday – Friday schedule so your weekend is all yours

Work Location: Hybrid remote in Blairgowrie, PH10 7BH

What you'll be doing

Payroll:

Process high volume monthly payroll ensuring that processing deadlines with managed payroll system are always adhered to
Communicate accurate information to payroll providers
Manage all PAYE related matters including SSP, SMP, attachment of earnings, average holiday pay etc
Deal with employee queries, understanding the crux of the issue and actioning the appropriate response
Complete month end and year end processes, including P11ds and P60s
Complete monthly pension contributions, uploading file/s to Scottish Widows
Compile monthly reports for HR, Finance & IT
Process Starters, Leavers and Changes
Supports completion of audits, ONS surveys etc
Provide support for completion of P11ds
Keep up to date with statutory requirements

HR Advisor:

Support managers with issue resolution, providing expert advice and guidance on HR process and policy
Deal with all aspects of the HRIS (Cascade) and resolve any issues that may arise
Support line management to deal with complex ER issues (performance management, absence management, conduct issues) from start to finish
Ensure all key HR operational activity is carried out in line with policy/process and in a timely and effective manner
Preparation of HR statistics, reports and MI (Management Information)
HR support for the Employee Engagement Survey
Raises and monitors HR/Payroll related invoices, ensuring system (Procurify) is updated in order to track and monitor HR budget spend
Assist with ad hoc project work when required
You will be expected to carry out any other duties that may reasonably be required in line with your main duties

What you'll bring to the role

Minimum 2 years of payroll experience required
Minimum Level 3 CIPD preferred, with good working knowledge of Payroll systems, Employment Law and employment regulations
Experience of working in a confidential manner and environment
Experience of HR software and payroll systems (training will be given), and competent in all MS office packages including Excel, office 365
Experience of working with and delivering KPIs/metrics, and of generating reports for the wider business
Approachable and knowledgeable when communicating with colleagues, with the ability to communicate sometimes complex concepts or data in a meaningful way, with the ability to communicate effectively both internally and externally
Ability to develop and nurture relationships across all departments, with the confidence to provide sound professional advice
Ability to influence and motivate others both in the HR Team and the wider organisation
Strong problem-solving skills with the ability and resilience to deal with challenge and ambiguity
Ability to work accurately with excellent attention to detail
Excellent organisation and time management skills, with the ability to prioritise workload, to work under pressure and to meet tight deadlines
Focused on delivering a high quality HR service with a positive approach to getting the job done
Must be a strong team player, with the ability to work collaboratively across functions and departments

Why choose Castle Water

Castle Water is redefining the utilities sector as one of the fastest-growing and most successful companies in the UK. Guided by our core values of fairness, transparency, tenacity and being supportive, we deliver outstanding service to a diverse range of customers, including some of the UK’s largest companies and public sector organisations.

We believe in putting people first. Whether it’s creating positive interactions with our customers or fostering a supportive workplace culture, our commitment to fairness and transparency ensures we build lasting relationships with our customers.

With over 20,000 5-star Trustpilot reviews, our reputation is built on trust and excellence. We tackle every challenge with tenacity and a dedication to doing what’s fair and right.

Our head office in Blairgowrie, Perthshire, is located within easy reach of Perth and Dundee. As a company embedded in the local community, we actively participate in events that reflect our supportive values. We also have offices in Brentford, London, and Ayr, offering plenty of opportunities to join our growing team.

If you’re looking for company that’s dynamic, forward-thinking and values-driven, Castle Water is the place for you.

It’s been an incredibly rewarding experience

Hannah Bodie

Onboarding Manager