Are you a recent graduate looking for an opportunity to make a difference and to make a direct impact on how a company performs? Look no further and apply for one of Castle Water’s graduate opportunities.
We’re looking for ambitious graduates who thrive in fast-paced environments and can meet tight deadlines. You’ll work closely with customers, wholesalers, colleagues, and regulators, using your problem-solving, communication, and organisational skills to make an impact.
Our graduate roles span Data/Business Analytics, Key Account Management, Insolvency/Debt Collection, Operations, and Complaints. These positions provide hands-on experience and the chance to develop specialist expertise in high-demand areas.
We invest in our people. You’ll have access to professional qualifications in accountancy and law, plus short courses at top business schools like LSE. Hard work and initiative are rewarded with clear progression opportunities. Join a collaborative and lively team where continuous learning, knowledge-sharing, and personal development are at the heart of everything we do. You’ll gain skills that open doors across the business and beyond. We want graduates with confidence, initiative, and a willingness to take responsibility. You’ll learn by doing, take ownership of your work, and develop the skills needed to build a successful career.
Gain hands-on experience analysing revenue, cash flow, and data trends while developing key problem-solving skills. Work on automation projects, including robotic process automation, to improve efficiency.
Support major customers with billing and service issues, ensuring accuracy in water usage, waste treatment, and charge validation. Prepare and check invoices while identifying and resolving account discrepancies.
Build strong customer relationships, provide tailored solutions, and help deliver fair and consistent outcomes that enhance the customer experience.
A good undergraduate degree (or equivalent), ideally with a numerical focus for Analyst roles, and up to two years of experience. Strong problem-solving skills, attention to detail, and the ability to explain complex issues clearly.
Comfortable working with numbers and calculations, with excellent written and verbal communication skills. Experience in a fast-paced, deadline-driven environment, taking ownership of tasks and seeing them through to resolution.
Proficiency in Microsoft Office, with Advanced Excel skills essential for Analyst roles. Experience with Idea, SQL, or other programming is a plus. Strong organisational skills, the ability to prioritise workload, and a mix of independent work and teamwork.
Castle Water aims to deliver the best customer service in the sector. Creating positive interactions in the workplace and between our employees and our customers will help ensure our company continues to draw new and retain existing customers.
Castle Water has a track record of providing excellent customer service, and of developing innovative approaches to utility supply. We have more 5-star reviews on Trustpilot than all other water retailers. We pride ourselves on being transparent and treating customers fairly.
Our head office is based in Blairgowrie, Perthshire, within easy commuting distance of both Perth and Dundee. We are embedded in the local community and participate in many local events and activities.
Hannah Bodie
Onboarding Manager
We’re committed to making the process as smooth and accessible as possible. If you need any additional support or reasonable adjustments, please let us know. You can reach us by calling 01250 718700 or emailing [email protected].
